Frequently asked questions
When will my order take off?
As of mid-June (while we just get started!), orders may be a bit delayed as we taxi. Please plan for your order to land by early-July.
Once our skies are smooth, delivery times will depend on your location. You can track your order via your inbox once it is cleared for takeoff.
What is the return policy?
We want you to love your outfit as much as your next destination. If something’s not right, you can request a return within 14 days of delivery. Just contact us and we’ll help make it right.
Are any purchases final sale?
Some of our limited-run or promotional items may be marked as final sale—these will always be clearly noted before you check out.
How much does shipping cost?
Shipping is calculated at checkout based on your location and items. No hidden fees—what you see is what you’ll pay before boarding.
How should I care for my Airplane Outfit?
Machine wash cold, tumble dry low. Do not dry clean.
Where are your products manufactured?
We thoughtfully manufacture our products across select partners globally—always prioritizing comfort, quality, and cabin-worthy softness.